Support

Email hello@playertracer.app for product help, unlock questions, and website refunds.

hello@playertracer.app

Unlock: enter your purchase email and license key in the Mac, iPad, Windows or Android app while online. First launch needs the internet once; after that the app runs offline.

iPad: buy on this site, download the app free from the App Store, and sign in with the same purchase email and license key — no second payment. iPad counts as one of your 3 devices. iPhone is not supported.

Website refunds: 30 days via the contact email above (Paddle). App Store purchases: request a refund from Apple.